warranty policy

At Strops, we believe in the quality of our products and your satisfaction. That’s why we offer a 30-day warranty on all items purchased from our online store.

What’s Covered:

Our 30-day warranty ensures that if your product arrives defective or is damaged during shipping, we will offer a full replacement or refund. If you experience any issues within the first 30 days of receiving your purchase, we will do our best to resolve the issue promptly.

How It Works:

• If you receive a defective or damaged item, please contact us within 30 days of delivery.

• Provide your order number and a description of the issue. We may request photos or videos to help us assess the problem.

• Once we confirm the issue, we’ll either send a replacement item or offer you a full refund.

Exclusions:

The warranty does not cover:

• Normal wear and tear

• Damage caused by misuse, neglect, or accidents

• Items that have been altered or tampered with

How to Contact Us:

To initiate a warranty claim, simply reach out to our customer service team at stropsstore@gmail.com, and we’ll guide you through the process.

Your satisfaction is our top priority. If you have any questions about our 30-day warranty, feel free to contact us. Thank you for shopping with us!